Leicester Executive Chauffeurs Ltd Reviews

213  Excellent
TrustScore 5 out of 5

5.0

In the Transportation service category

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Rated 5 out of 5 stars

Communicative, polite, on time

Mark was extremely communicative, polite, well presented, and got me and my family to the airport and back with zero stress, on time. Couldn't have asked for better service really and we'll definitely be using LEC again in future.

Date of experience: 17 February 2024


Rated 5 out of 5 stars

5 Star Service

LEC are amazing. I would not use anyone else when I need a driver in Leicester.
I phoned Mark and my transfers to and from Heathrow were sorted very quickly.
Zak my driver arrived on time and was very polite and courteous. The drive was excellent and Zak was a very good driver. I arrived very relaxed at my airport hotel.
The return transfer was also excellent.
Thank you Mark and Zak I will be definitely be seeing you soon when I need a driver.

Date of experience: 02 January 2024


Rated 5 out of 5 stars

Wedding Car Hire - Great Service

We hired a Mercedes S class car for a young couple’s wedding and the service from Mark and Executive Chauffeurs was excellent throughout. Communications were easy, prompt and clear and Mark was able to offer advice on locations and timings. The couple absolutely loved the car which made for a perfect back drop to their photos on a rainy day. Everything ran smoothly and on time. We would have no hesitation in recommending Leicester Executive Chauffeurs.

Date of experience: 14 July 2023


Rated 5 out of 5 stars

Wedding Car hire

I hired from Leicester Executive Chauffeurs Ltd for my wedding. Mark Bampton handled my booking from start to finish (literally he was our chauffeur). Mark was friendly and professional and the car was great. The car was clean and Mark offered different amenities to make the drive comfortable for all passengers. I would recommend to anyone looking to book car hire in Leicestershire.

Date of experience: 23 June 2023


Rated 5 out of 5 stars

They we’re friendly and professional

They we’re friendly and professional. Their communication was really good and kept us up todays of any alterations. They were prompt and really helpful which made us relaxed and allowed us to enjoy our day with no worries about our travel. We would definitely recommend them and use them again.

Date of experience: 03 May 2023


Rated 5 out of 5 stars

Perfect Start to the Journey

Travelling to East Midlands at 5am in the morning was an absolute perfect way to start our Holiday. Right from the word go everything was very professional. Communication with our driver with messages to confirm our pick up on collection from the airport was perfect too. We will definitely be using Leicester Executive Chauffeurs again to add the sparkle to the beginning and end of our trip, A big Thank you for making it feel so special.

Date of experience: 13 September 2023


Rated 5 out of 5 stars

Brilliant and professional team - highly recommended

I can't talk highly enough about Mark and his team. I needed very (very) last minute help for the transport of some VVIPs for an event and Mark absolutely came through. Vehicles are immaculate and the drivers are incredible professional. Special mention goes to Mark's colleague Munaz, who was so kind and flexible despite the lateness of the evening and our ever-changing requests.

Date of experience: 07 April 2022


Rated 5 out of 5 stars

Exceptional Experience

Thank you so much for helping us get through the difficult day (funeral).

Mark was exceptional and very patient throughout. It really helped us and we appreciate it very much.

The booking process and professionalism as well as overall friendly approach by David also made it a simple decision! Thank you again Highly recommend this team.

Date of experience: 19 January 2023


Rated 5 out of 5 stars

Airport transfer to and from Heathrow

Our recent transfer to and from Heathrow was our first with LEC - it will not be the last! Outstanding service from Mark at HQ in accommodating several changes to plans due to COVID and, finally, Hurricane Ian in Florida - all carried out with good humour and supreme efficiency. Our allocated driver and car were superb in every way. A splendidly relaxed way to start a transatlantic holiday.

Date of experience: 08 April 2023


Rated 5 out of 5 stars

Highly recommended

LEC took my daughter and her boyfriend to prom. The correspondence beforehand was excellent by text and by email. The quote was extremely competitive. We chose the Mercedes S Class. The car was huge and very clean and immaculate. The driver was Mark who arrived early which allowed us plenty of time for a relaxed send off with photos. Mark was very polite and courteous and was very very smart. The passengers had a wonderful safe journey. I would highly recommend. Thank you Mark!

Date of experience: 29 June 2023


Rated 5 out of 5 stars

Stress Free delivery of the Bride

Firstly a big thank you to Mark at Leicester Executive Chauffeurs for making this part of the wedding day stress free. The ease of booking, flexibility and the clear communication gave me a confidence in this service. When there is so many aspects of a day like this to get right, you definitely want the bride to arrive stress free and in style. Mark delivered, in more ways than one. Thank you, Richard (Father of the Groom).

Date of experience: 21 July 2022


Rated 5 out of 5 stars

We used Leicester Executive Chauffeurs…

We used Leicester Executive Chauffeurs to take my wife who is eight months pregnant to an extremely important appointment. Only issue, I gave the wrong date & didn't pick up the error on follow up mails...completely my mistake. When my wife called the company in a blind panic, they pulled out all the stops to save the day. Still don't know how they managed it with such a tiny deadline We are extremely grateful to Leicester Executive Chauffeurs, for getting the job done, keeping my wife calm throughout & getting me off the hook !!!! absolutely superb

Date of experience: 17 January 2019


Rated 5 out of 5 stars

Great Service from Mark at LEC Ltd

Great Service from Mark at LEC Ltd, communication was prompt and efficient, he let us know what the costs were, what the service would provide and a clear timetable from start to finish. Tony was a fantastic chauffeur, looked after us very well and made our journey to and from London during a very difficult time during the Queens lying in state easy and he made us feel secure knowing he would be where we needed him to be to pick us up. His knowledge of London was amazing and we worked with him when all roads were closed to get us home safely. Fantastic experience and we will definately be using their services again. Many thanks for a stress free journey. Hilary, Gabriel & Daniel.

Date of experience: 15 September 2022


Rated 5 out of 5 stars

We used this service for an airport…

We used this service for an airport transfer from Manchester. Excellent communication prior to and on the day of our journey. The driver was extremely patient as unfortunately one of our suitcases did not turn up and it delayed us by about an hour. He really went the extra mile to ensure we weren't further stressed about being late! A very smooth and comfortable journey back home. Overall a very professional service. We would definitely book again.

Date of experience: 08 August 2018


Rated 5 out of 5 stars

Perfect Experience!

After scouring the internet for a local chauffeur to transfer my wife to be that could be relied upon, Mark from LEC was able to deliver from start to finish. He was easy to contact and accommodated all my needs, and sensibly keeping costs down, maintaining communication throughout.

On the day, Mark's driver arrived in our chosen Mercedes S Class that my wife was very happy with. The driver arrived early and was only eager to please and treated my wife like royalty, which was exactly what I wanted. There was even handy text messages that delivered informing every step of the journey.

All in all, we were very happy with LEC and would highly recommend to those that required this type of service.

Date of experience: 07 April 2023


Rated 5 out of 5 stars

Heathrow collection, great service

I used these guys to collect my brother from Heathrow, the driver contacted my brother when he landed and met him in arrivals on time and was very courteous.

Mark was very quick at getting back to me when booking, kept me informed up until the collection day.

Great company I will definitely use them again.

Date of experience: 13 July 2022


Rated 5 out of 5 stars

Leicestershire to Heathrow

I've used LEC a few times now from Leicestershire to Heathrow at various times and on different days. Easy to book through Mark. The drivers have always been on time, cars are high quality and drivers professional. The extra touches of bottled water and the latest newspaper when you arrive from a long trip are simple, but welcome extra touches.

Date of experience: 10 April 2019


Rated 5 out of 5 stars

A great start to our daughter's wedding

Our car arrived in good time to take bride and bride's father on the short journey to the church. The car was beautifully clean and, unexpectedly, decorated with wedding ribbons which was a lovely bonus and the driver, Mark, was polite and friendly. Because we were running late, Mark made an extra trip to take bride's mother and maid of honour to the church (they had been planning to order a taxi). So we all got to the church (nearly) on time!

Date of experience: 27 April 2021


Rated 5 out of 5 stars

Quality with peace of mind

I used the service for my daughter who was arriving at Heathrow from the USA. Having never travelled to England on her own before, I wanted a safe reliable service to meet her in arrivals and transport her safely and comfortably to her destination in Leicester. Anthony was a perfect gentleman and helped my daughter with her heavy luggage and got her safely from door to door. Mark and his team do a great job keeping you informed all the way so I knew when she was picked up and dropped off. All in all a fantastic service and well worth the money.

Date of experience: 25 May 2022